Ticket Types

Discovering how to use the types of tickets in the CRM correctly.

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Last Update: July 2024

Objective

• Understand the different types of tickets and the situations in which they should be used.

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Making a Ticket

Tickets are associated with each reservation, which means that the event where tickets are presented or can be created is within a reservation. Understand that a reservation can have different statuses, but regardless of this status, a front desk agent can create a ticket by simply clicking the black button labeled "Add Ticket."

This will display the form and dialog to create the ticket.