W-Crystal Towers
This is the Instruction Manual for the entry and parking of the Crystal Towers.
Last Update: 11/2024
Revised by: Johanna García G.
Objetive
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Guide the information regarding the income of the units and parking spaces, in order to provide guests with the necessary instructions on time, when required, during the "Welcome Call", when responding to requests through any of our service channels, or for formal purposes related to each unit.
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Prevent misinformation from those attending to the guests regarding the income and parking spaces of the units through accurate records. This is of vital importance, especially when it comes to information about extra charges that may be generated for parking or for units that do not offer this service.
Any contact with the guest should include a request to confirm a valid contact number, enabling a direct conversation with the guest. This allows for a thorough and clear explanation of the importance of the registration process, along with completing other tasks essential to welcoming the guest.
FAQ's
What information do I need to complete the registration?
|
Address |
South Eads Street 1600, 22202 Arlington, United States |
| E-Mail front desk | concierge@crystaltowersapartments.com |
| Concierge Manager | Tammie Teel |
| Unit numbers | 22 |
| Access to the unit |
Keys for the door and FOB for building access. The guest must pick up the key from the KEY CAFÉ locker. |
| Maintenance requests |
Access the following link Option: Resident Login |
| Parking | Through the lockbox inside the unit once the guest has paid |
Maintenance requests:
password: Threecomas21$
1.
4. Fill
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3.1. Tipo d
Workflow Map
Procedure Line
The registration method for this building is WhatsApp message. The following points should be taken into account:
- It is sent to the concierge and administration group:
Keep in mind that upon arrival at the building, physical identity documents will be requested. If the guests are foreigners, a passport is required, or a national ID if they are Colombian.
All minors under 17 years old must be accompanied by their parents, and a birth certificate must be provided
Buen d
Congratulations! You have successfully completed a registration at the building.
Wh
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Subject
Buen día