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W-The Loft

This is the procedure for registering a confirmed reservation at The Loft Building.

Last Update: 02/2025
Revised by: Johanna García G.

Objetive

• The building does not have a concierge, therefore, a key café has been installed at the entrance for key pick-up (The glass door does not require a fob or access code).

Any contact with the guest should include a request to confirm a valid contact number, enabling a direct conversation with the guest. This allows for a thorough and clear explanation of the importance of the registration process, along with completing other tasks essential to welcoming the guest.

FAQ's

What information do I need to complete the registration?
Information Notes
Main Guest ID   YES
Main Guest Full Name
YES
Main Guest Email
NO
Main Guest Phone
NO
The main guest must be present at check-in
NO



All Guests ID
NO
All Guests Full Names
NO
All Guests Emails
NO
All Guests Phones
NO



Executed (Signed) Rental Agreement
NO
Background Check Screening: Passed
YES
What amenities does the building have?
  • The building has a gym, parking area, and a vending machine for coffee and snacks. It does not have a pool. (Behind the building, there is a park and a river with courts.)

Workflow Map

Procedure Line

The registration method for this building is by Key Café. 

Registration Process

Some units have a special access condition requiring a registration procedure, where we generally ask the guest to identify themselves before entering a unit, along with their companions.

Depending on the unit, an additional background check may be required, which the guest must complete.

1. Identify if this reservation requires any prior registration process: From the reservation window, locate icon like a bookmark, which will display a pop-up window to enter the identification and names of the guests. 

image.png Unregistered Booking

image.png Registered Bookingimage.png

For reservations that request parking, the photo of the vehicle associated with the reservation must also be added for Washington units. The process of uploading this photo is the same as for the registration documents.

image.png

The photo of the vehicle must clearly show the license plate, as shown in the following example:

 

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