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Off Boarding

Processes and procedures

Realizar un offboarding de una propiedad en Revenue para mantener la limpieza de datos, consiste ...

Updated 8 months ago by Carlos Valencia

Checking Revenue from Daily Bookings (Today Sales)

Processes and procedures

Compare ADR Current Year vs Last Year

Updated 8 months ago by Carlos Valencia

F-Club

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the Club Building.  Last Upda...

Updated 9 months ago by Johanna Garcia

Process to accept a request AIRbnb

Process & Procedures

Workflow to Properly Manage a Situation, Applicable to All Agents and Collaborators Who Are Aware...

Updated 9 months ago by Johanna Garcia

Salida y entrega de equipos y accesorios.

Guía de trabajo remoto

Procedimiento y recomendaciones para el correcto uso y disposición de equipos y accesorios para t...

Updated 10 months ago by Daniel Torres

Creation of Payment Request

Process & Procedures

The correct way to create a payment request, according to the guidelines from the accounting depa...

Updated 10 months ago by Johanna Garcia

Learning Route

Learning Route

PMSGuesty PlataformasKPIsSoftwares Besty 3CX BreezeWay Comunicaciones E-mail ...

Updated 10 months ago by Carlos Valencia

Instalación y uso de Hubstaff

Guía de trabajo remoto

Guía practica para instalar correctamente la herramienta. Last Update: 07/2025Revised by: Dani...

Updated 10 months ago by Daniel Torres

Guesty communication

Process & Procedures

The following document contains information about the communication through the Guesty channel. ...

Updated 11 months ago by Johanna Garcia

How do you set up a parking lot in Nativos?

Process & Procedures

This procedure is built to show the step-by-step process to set up a free parking lot in Nativos....

Updated 11 months ago by Johanna Garcia

COLOMBIA

Process & Procedures

Kuali Videos showing the operation of the Kuali TVs https://drive.google.com/drive/folders/1v-p...

Updated 1 year ago by Johanna Garcia

M-Centro

Process & Procedures

This is the procedure for registering a confirmed reservation at the Centro Building. Last Upd...

Updated 1 year ago by Johanna Garcia

Facturación de servicios de propiedades

General Processes & Procedures

Funciones necesarias para realizar los reportes relacionados con gastos, compras y prestación de ...

Updated 1 year ago by Daniel Torres

Gestión de solicitudes de y para dueños.

General Processes & Procedures

Direccionamiento de las solicitudes desde operaciones a dueños y viceversa.  Last Update: Mayo...

Updated 1 year ago by Daniel Torres

Procedimiento general de Onboarding

Onboarding

Procedimiento de onboarding de unidades nuevas enfocado en el roll de operaciones para la complet...

Updated 1 year ago by Daniel Torres

Maintenance and Cleaning requeriment´s

Process & Procedures

Last Update: 05/2025Revised by: Johanna García G. Objetive Guide the information regard...

Updated 1 year ago by Johanna Garcia

W-Mason Hall

Process & Procedures Access & Parking

This is the Instruction Manual for the entry and parking of the Mason Hall. Last Update: 05/20...

Updated 1 year ago by Johanna Garcia

How to make a booking extension

Process & Procedures

This is the new way to process and charge for booking extensions. Last Update: May/2025Revised...

Updated 1 year ago by Daniel Torres

W-Crystal Plaza

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the Crystal Plaza Building. L...

Updated 1 year ago by Carolina Diaz

W-South Alex

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the South Alex Building. Last...

Updated 1 year ago by Carolina Diaz