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Guesty communication

Process & Procedures

The following document contains information about the communication through the Guesty channel. ...

Updated 8 months ago by Johanna Garcia

How do you set up a parking lot in Nativos?

Process & Procedures

This procedure is built to show the step-by-step process to set up a free parking lot in Nativos....

Updated 8 months ago by Johanna Garcia

COLOMBIA

Process & Procedures

Kuali Videos showing the operation of the Kuali TVs https://drive.google.com/drive/folders/1v-p...

Updated 9 months ago by Johanna Garcia

M-Centro

Process & Procedures

This is the procedure for registering a confirmed reservation at the Centro Building. Last Upd...

Updated 9 months ago by Johanna Garcia

F-Midblock

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the Midblock Building.  Last ...

Updated 9 months ago by Johanna Garcia

Facturación de servicios de propiedades

General Processes & Procedures

Funciones necesarias para realizar los reportes relacionados con gastos, compras y prestación de ...

Updated 10 months ago by Daniel Torres

Gestión de solicitudes de y para dueños.

General Processes & Procedures

Direccionamiento de las solicitudes desde operaciones a dueños y viceversa.  Last Update: Mayo...

Updated 10 months ago by Daniel Torres

Procedimiento general de Onboarding

Onboarding

Procedimiento de onboarding de unidades nuevas enfocado en el roll de operaciones para la complet...

Updated 10 months ago by Daniel Torres

Maintenance and Cleaning requeriment´s

Process & Procedures

Last Update: 05/2025Revised by: Johanna García G. Objetive Guide the information regard...

Updated 10 months ago by Johanna Garcia

W-Mason Hall

Process & Procedures Access & Parking

This is the Instruction Manual for the entry and parking of the Mason Hall. Last Update: 05/20...

Updated 10 months ago by Johanna Garcia

How to make a booking extension

Process & Procedures

This is the new way to process and charge for booking extensions. Last Update: May/2025Revised...

Updated 10 months ago by Daniel Torres

W-Crystal Plaza

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the Crystal Plaza Building. L...

Updated 10 months ago by Carolina Diaz

W-South Alex

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the South Alex Building. Last...

Updated 10 months ago by Carolina Diaz

F-Icon

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at the Icon Building. Last Updat...

Updated 11 months ago by Johanna Garcia

DC - Air heaters units and Internet

Process & Procedures

This instruction is generated to provide clarity to the team about the operation of the air heate...

Updated 1 year ago by Johanna Garcia

Cancellations and calendar opening

Process & Procedures

This workflow is designed to standardize cases in which a cancellation is approved for guests, st...

Updated 1 year ago by Johanna Garcia

How to make a #Cleaning Issue

Process & Procedures

Workflow to Properly Manage a cases that corresponds to case of #Cleaning Issues, Applicable to A...

Updated 1 year ago by Johanna Garcia

W-The Loft

Process & Procedures Access & Parking

This is the Instruction Manual for the entry and parking of The Loft. Last Update: 02/2024Revi...

Updated 1 year ago by Johanna Garcia

W-The Loft

Process & Procedures Registrations

This is the procedure for registering a confirmed reservation at The Loft Building. Last Updat...

Updated 1 year ago by Johanna Garcia

Process for making an Extension

Process & Procedures

This is the Instruction Manual for the entry and parking of the Crystal Plaza. Last Update: 11...

Updated 1 year ago by Johanna Garcia