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Instructivo para compras
general description Last Update: Agosto 2024Revised by: Carolina Díaz Objetivooo Brindar los suministros necesarios a los equipos de limpieza cada que lo necesiten, así mismo, hacer las compras necesarias para personal nuevo o para los equipos de mantenim...
Instructivo para cobros
general description Last Update: Agosto 2024Revised by: Carolina Díaz Objetive Recuperar de manera monetaria los daños o perdidas de objetos causadas por los huéspedes lo cual puedan perjudicar a próximas reservas. Important General Notes FAQ's ...
Appliances
Last Update: Month YearRevised by: Autor's Name Objetive Hacer seguimiento de los appliances dañados o que necesitan mantenimiento.Información NOTA: Apagar los appliances dañados del listing mientras se reparan o se reemplazan. Workflow Map Pro...
Manual de manejo para los Late check-out no autorizados
Manual de instrucciones para los Late Check-Out NO autorizado agosto 2024 Last Update: Agosto 2024Revised by: Sofía Castaño O. Objetivo Este manual tiene como objetivo proporcionar un proceso estandarizado para la gestión de solicitudes de Late Check...
Activación de servicios
Last Update: Month YearRevised by: Autor's Name Objetive Activar de manera pertinente los servicios de Internet, energía y acueducto en las propiedades nuevas, según se requiera. Procedure Line Internet Para la activación del servicio de Internet e...
Lencería y Facturación
Last Update: Month YearRevised by: Autor's Name Objetive Abastecer de forma perntinente a los quipode limpieza con lencería y amenities Relacionar correctamente las compras a cada propiedad del portafolio. Procedure Line Los equipos de limpieza ...
Natiivo's Welcome Call Speech
Good morning/afternoon/evening.My name is [your full name] from Whost Customer Service. This call is intended to provide you with all the essential information for your reservation at Natiivo and to ensure you are fully informed of the key details for a ...
Workflows Guesty
F-Lyfe building
This is the procedure for registering a confirmed reservation at the Lyfe Resort Building. Last Update: 10/2024Revised by: Daniel Torres Objetive Register guests in the building’s system in advance to facilitate a smooth check-in process, avoiding misun...
RE-ENLISTMENT PROCESS
This procedure is established to standardize the re-enlistment sub-process on the AIRbnb and Guesty platforms. It covers the validation of the existence of already published listings, the retrieval of information stored in GUESTY, and its proper placement and ...
F-Ritz Carlton Building
This is the procedure for registering a confirmed reservation at the Ritz Carlton Building. Last Update: 10/2024Revised by: Daniel Torres Objetive • Register guests in the building’s system in advance to facilitate a smooth check-in process, avoiding misu...
F-Natiivo / Gale Building
This is the procedure for registering a confirmed reservation at the Natiivo´s Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstandings ...
F-Yotelpad
This is the procedure for registering a confirmed reservation at the Yotelpad Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstandings a...
F-Icon
This is the procedure for registering a confirmed reservation at the Icon Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstandings and d...
F-Midblock
This is the procedure for registering a confirmed reservation at the Midblock Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via platform in advance to facilitate a smooth check-in process, avoiding misunderstandin...
F-SLS
This is the procedure for registering a confirmed reservation at the SLS Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstandings and de...
F-Tides
This is the procedure for registering a confirmed reservation at the Tides Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via platform in advance to facilitate a smooth check-in process, avoiding misunderstandings ...
F-Doral
This is the procedure for registering a confirmed reservation at the Doral Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstandings and ...
F-Club
This is the procedure for registering a confirmed reservation at the Club Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via platform in advance to facilitate a smooth check-in process, avoiding misunderstandings a...
F-Four Season
This is the procedure for registering a confirmed reservation at the Four Season Building. Last Update: 11/2024Revised by: Johanna García G. Objetive • Register guests via email in advance to facilitate a smooth check-in process, avoiding misunderstanding...